Collect. Manage. Grow.
Uno helps local businesses collect, manage, and respond to customer reviews across all platforms — boosting your reputation and growing your business.
Your Reviews Are Make or Break
93% of customers read reviews before choosing a small business. But as a busy business owner, who has time to monitor and respond to reviews across multiple platforms? That's where we come in.
68% of Negative Reviews Go Unanswered
When potential customers see unanswered complaints, they assume you don't care about customer service and choose your competitors instead.
Small Businesses Average 5+ Days to Respond
By the time most business owners get around to responding, potential customers have already chosen someone else.
Only 12% Actively Ask for Reviews
Happy customers rarely leave reviews on their own. Without a systematic approach, you're missing out on the positive feedback that drives new business.
What Customers See
"Waited 20 minutes for service. Staff seemed overwhelmed and unorganized."
"If they don't care enough to respond to complaints, they probably don't care about customer service. I'll find someone else."
Intelligent Review Management Made Simple
Uno is an intelligent review management platform that helps local businesses collect, monitor, and respond to customer reviews across all major platforms from one centralized dashboard.
Whether you run a restaurant, salon, dental practice, or retail store, Uno automates review requests, tracks your online reputation, and helps you respond professionally to build customer trust.
"Amazing service! Will definitely be back..."
Uno Helps You:
Why Choose Uno?
What can Uno do for Your Business
Explore our powerful features through interactive examples. Switch between tabs to see how Uno automates your reputation management.
Automated Review Request Campaign
Our intelligent system automatically sends personalized review requests to satisfied customers at optimal times. Track campaign performance in real-time and watch your positive reviews grow.
Review Campaign
Auto-sending to satisfied customers
Active Request Types:
Real-Time Review Monitoring
Monitor all your reviews across Google, Yelp, Facebook, and 50+ platforms from one unified dashboard. Get instant notifications and never miss customer feedback again.
Recent Reviews
"Excellent service! The staff was professional and the food was delicious. Will definitely be back!"
"Good experience overall, minor wait time but worth it."
AI-Powered Response Generation
Generate professional, personalized responses to customer reviews in seconds. Our AI understands context and maintains your brand voice across all platforms.
"Amazing service! The staff was incredibly friendly and the food was delicious. Will definitely be back!"
"Thank you so much for the wonderful review, Sarah! We're thrilled that you enjoyed both our service and food. Our team works hard to create memorable experiences, and it means the world to us when guests like you notice. We can't wait to welcome you back soon!"
Powerful Features, Proven Results
Transform your online reputation with Uno's comprehensive review management platform. Everything you need to build trust and grow your business.
Smart Review Requests
Automatically send personalized review requests to satisfied customers via SMS and email. Our AI determines the perfect timing to maximize response rates.
Multi-Platform Monitoring
Track reviews across Google, Yelp, Facebook, TripAdvisor, and 20+ other platforms from one unified dashboard. Never miss a review again.
AI Response Assistant
Generate professional, personalized responses to reviews with our AI assistant. Maintain your brand voice while saving hours of writing time.
Works with All Major Platforms
Monitor and manage reviews across 50+ platforms from one centralized dashboard.
How Uno Transforms Your Business
See how our AI-powered platform streamlines your reputation management in three simple steps.
Connect Your Digital Presence
Link your social media accounts, review platforms, and website. Our platform automatically syncs all your digital touchpoints.
AI Manages Your Marketing
Our intelligent system schedules content, monitors reputation, and manages customer interactions across all channels automatically.
Track & Optimize Performance
Monitor your digital performance in real-time and let our AI optimize your marketing strategy for maximum results.
Industry Challenge's
See the specific benefits our review management services can bring to your type of business. Every industry has unique challenges, and we understand what works for each.
Restaurants & Food Service
Build trust through consistent, professional responses
Key Challenges We Solve:
- • Negative reviews about food quality or service
- • Slow response times during busy periods
- • Difficulty requesting reviews from satisfied diners
Potential Benefits:
- • Increased reservations from better ratings
- • Higher customer retention through engagement
- • More weekend bookings from positive reviews
- • Improved local search ranking for food searches
"Professional review management helps restaurants turn every customer interaction into a positive brand impression, leading to more reservations and repeat customers."
Healthcare & Dental
Build patient trust and attract new clients
Key Challenges We Solve:
- • Sensitive patient concerns require careful responses
- • Time constraints prevent proper review management
- • Need to maintain professional medical standards
Potential Benefits:
- • More new patient appointments from trust
- • Reduced patient acquisition costs
- • Higher patient satisfaction scores
- • Better insurance network standing
"Healthcare providers who professionally manage reviews see significant increases in new patient inquiries and improved patient trust scores."
Service Businesses
Auto repair, plumbing, HVAC, contractors
Key Challenges We Solve:
- • Pricing complaints and misunderstandings
- • Seasonal demand fluctuations
- • Competition from larger chain companies
Potential Benefits:
- • Higher average job values from trust
- • More referral business from happy customers
- • Reduced price shopping behavior
- • Improved seasonal booking patterns
"Service businesses with professional review management often see customers choose them over competitors, even at higher prices, due to trust and reputation."
Retail & E-commerce
Build customer loyalty and increase sales
Key Challenges We Solve:
- • Product quality complaints and returns
- • Customer service experience issues
- • Competition from online retailers
Potential Benefits:
- • Increased foot traffic from local searches
- • Higher customer lifetime value
- • More word-of-mouth referrals
- • Better inventory turnover from trust
"Retail businesses with strong review management see customers choose to shop local instead of online, increasing both sales and customer loyalty."
Professional Services
Legal, accounting, consulting, real estate
Key Challenges We Solve:
- • High-stakes client relationships
- • Complex service explanations needed
- • Long sales cycles requiring trust
Potential Benefits:
- • Higher-value client acquisitions
- • Shorter sales cycles from trust
- • More referral-based business
- • Premium pricing justification
"Professional service firms with managed reviews attract higher-value clients who are willing to pay premium rates for trusted expertise."
Beauty & Wellness
Salons, spas, fitness, personal care
Key Challenges We Solve:
- • Personal service expectations vary widely
- • Appointment scheduling and availability issues
- • High competition in local markets
Potential Benefits:
- • More appointment bookings from trust
- • Higher service package sales
- • Increased client retention rates
- • Premium service pricing acceptance
"Beauty and wellness businesses with professional review management build loyal client bases willing to pay premium prices for trusted service."
Universal Benefits Across All Business Types
Why Professional Review Management Matters
Reviews aren't just feedback—they're the #1 factor customers use to choose small businesses. Here's why having professionals manage them can transform your business.
The Numbers Don't Lie
Read Reviews Before Choosing
93% of customers read online reviews before making a purchase decision. Your reviews are often the first impression potential customers have of your business.
Minimum Rating Expected
Small businesses need at least a 4.3-star rating to be considered by most customers. Below this threshold, potential customers often look elsewhere.
More Likely to Buy When You Respond
Customers are 89% more likely to choose businesses that respond to reviews professionally. It shows you care about customer feedback and service quality.
Revenue Increase Per Star
Each additional star in your rating can increase revenue by 5-25%. Professional review management can have a direct impact on your bottom line.
Customer Decision Process
Bonus: Professional Management Boosts Search Rankings
Google uses reviews as a ranking factor. Our professional management increases positive reviews and active engagement, signaling to search engines that your business is relevant and trustworthy.
Higher Local Rankings
Businesses with more positive reviews rank higher in local search results
Increased Visibility
Professional review management improves your Google My Business visibility
More Website Traffic
Better rankings mean more people find and visit your website
Frequently Asked Questions
Everything you need to know about Uno. Can't find what you're looking for? .