SMS Review Requests

Sending a Review Request via SMS

Easily send a review request via text message from your dashboard. A custom link will be sent to your customers to allow them to leave a review on websites that you specify.

Easiest way to send SMS review requests

1

Select SMS message type

Put your business logo or custom image along with your message to make it stand out.

2

Customize your message

Messages are automatically generated with your business name - but you can customize them further if you want!

3

Add customer information

Add your customer's name, phone or email to send or schedule a review request.

4

Add customers via CSV

Import your customer list via CSV and instantly send bulk review requests to your customers.

SMS Preview
How customers see your request
YR
YooReply Demo

Hi Sarah! 👋 We hope you enjoyed your recent experience with us. Would you mind sharing your feedback?

Leave a Review
Tap to choose where to review
Google Yelp Facebook

Reply STOP to opt out

Proven Results with SMS Review Requests 📈

Join thousands of businesses already using YooReply to boost their online reputation with SMS review requests.

85%
Higher Response Rate vs Email
3x
More Reviews Generated
98%
SMS Delivery Rate

"SMS review requests have transformed our customer feedback process. We're getting 5x more reviews than before!"

- Sarah M., Restaurant Owner

Multiple ways to send requests

Choose the method that works best for your business workflow and customer management style.

Send Individual Requests

Perfect for personalized outreach. Enter your customer's name, phone number, or email address. Schedule it for later or send it immediately.

  • Personalized messages with customer names
  • Schedule for optimal timing
  • Real-time delivery tracking

Quick Send Form

Import Customer Lists

Upload your entire customer database via CSV and send bulk review requests. Perfect for large-scale campaigns and customer re-engagement.

  • Upload thousands of contacts at once
  • Smart duplicate detection
  • Batch scheduling options

CSV Format Example

Name,Phone,Email
John Doe,+1234567890,john@email.com
Jane Smith,+1987654321,jane@email.com
Mike Johnson,+1122334455,mike@email.com

CRM Integration & Automation

Connect YooReply with your existing CRM system via Zapier. Automatically trigger review requests based on customer interactions, purchases, or service completions.

  • Works with 3000+ apps via Zapier
  • Trigger-based automation
  • Real-time sync with your CRM

Popular Integrations

Salesforce
CRM
HubSpot
CRM
Shopify
E-commerce
Square
POS

Keep track of your requests

Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.

Real-time delivery and read receipts
Track which platform customers chose to review
Monitor response rates and engagement
Get alerts for negative feedback before it goes public

SMS Campaign Dashboard

Live
Sarah Johnson
Sent 2 hours ago
Delivered Clicked
Mike Chen
Sent 4 hours ago
Delivered Pending
Lisa Rodriguez
Sent 6 hours ago
Delivered Reviewed
Today's Stats
12 sent • 8 delivered • 3 clicked • 1 review
25%